Create Account Reward
Introduction
Encourage visitors to become members by offering points when they create an account. This helps build your customer base and enables you to engage with them through your loyalty program.
Enabling Create Account Reward
Step 1: Create the Rule
Go to Subscribfy > Loyalty > Rewards Program tab > Create new rule > Create Account
Step 2: Configure Basic Settings
Name | Display name shown to customers (e.g., "Welcome Bonus") |
Reward Amount | Points to award (e.g., 100 points) |
Reward Message | Message customers see when they earn the reward |
Step 3: Configure Advanced Settings (Optional)
Customer tags | Include or exclude customers by their Shopify tags |
Schedule | Set start and end dates for the rule |
Tier restriction | Limit which tiers can earn this reward |
Step 4: Save
Click Save and make sure the rule status is ON.
When Points Are Awarded
Points are awarded automatically when a customer creates an account through:
Your store's registration page
Checkout (if account creation is enabled)
Customer portal sign-up
Note: This is a one-time reward. Customers can only earn it once.
Retroactive Rewards
When you enable this rule, you can choose to retroactively reward existing customers who already have accounts. This is optional and can be configured when setting up the rule.
Klaviyo Integration
If you have Klaviyo connected, Subscribfy sends a Subscribfy Create Account Event when a customer earns the signup reward.
Event Properties
Property | Variable Name | Example Value |
Reward Name | event.SubscribfyRewardName | Welcome Bonus |
Reward Type | event.SubscribfyRewardType | points |
Reward Amount | event.SubscribfyRewardAmount | 100 |
Troubleshooting
Customer didn't get points?
Check that the customer created an account (not guest checkout). Verify the rule is active and the customer meets eligibility requirements.
Existing customer wants points?
If you didn't enable retroactive rewards, existing customers won't receive this bonus. Contact support for manual adjustments.
Need help? Contact support at support@subscribfy.com