Product Recharge Punch Card
Reward subscribers after a set number of product subscription renewals. Add free products to their subscription or give them a discount.
Note: This rule only appears if you have Product Subscriptions enabled.
How to Access
Go to Subscribfy → Loyalty → Rewards Program tab → Create new rule → Product Recharge Punch Card
How It Works
Customer has an active product subscription
Their subscription renews (order is placed)
After reaching X renewals, they get the reward
Reward is applied to their next subscription order
Example: Set "Number of recharges" to 5. After a subscriber's 5th renewal order, they get 20% off their next subscription order.
All Settings
Basic Rules
Name | Internal name for the rule |
Number of recharges | How many subscription renewals before the reward is given (e.g., 5 = reward after 5th order) |
Reward Message | Message shown to customer when they receive the reward |
Selling Plan
Choose which subscription plans this rule applies to:
Plan Group | Select the selling plan group (required). Only renewals from this group count toward the punch card. |
Specific Selling Plan | Optionally narrow down to a specific selling plan within the group |
Tip: Use Plan Group to target specific subscription products (e.g., "Coffee Subscription" vs "Snack Box Subscription").
Reward Settings
Choose what happens when the customer reaches the required renewals:
Add free product | Adds a free product variant to their subscription for X cycles |
Add subscription discount | Applies a discount to their subscription for X cycles |
Free Product Settings
Product Variant | Select which product variant to add as free |
Cycles | How many subscription orders the free product is included (default: 1) |
Discount Settings
Title | Name of the discount shown to customer |
Discount Type | Fixed amount (e.g., $5 off) or Percentage (e.g., 15% off) |
Value | The discount amount |
Cycles | How many subscription orders the discount applies (default: 1) |
Apply on each item | For fixed amount: apply discount to each item vs once per order |
Advanced Rules
Maximum times | How many times a customer can earn this reward (0 = unlimited) |
Start Date | When the rule becomes active |
End Date | When the rule expires (optional) |
Tier Restrictions
Optionally limit this rule to customers in specific tiers.
Example Setup
The goal: Give subscribers 20% off their 6th subscription order
Go to Rewards Program → Create new rule
Select Product Recharge Punch Card
Name: "6th Order Discount"
Number of recharges: 6
Select the Plan Group this applies to
Reward: Add subscription discount
Discount Type: Percentage, Value: 20
Cycles: 1
Save
After every 6th subscription renewal, the customer gets 20% off their next order.
Troubleshooting
Reward not being applied?
Check that the customer has an active subscription in the selected Plan Group. Verify the rule is active (check dates). Confirm customer has reached the required number of recharges.
Rule not counting renewals?
Make sure the Plan Group matches the customer's subscription. If you selected a specific Selling Plan, verify the customer is on that exact plan.
Rule not appearing?
This rule type only appears if Product Subscriptions feature is enabled in your store.
