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Why don't train tickets show up in the SNCF Connect app?
Why don't train tickets show up in the SNCF Connect app?

Train tickets are not displayed in the SNCF Connect app.

Updated over 5 months ago

The SNCF Connect app does not (yet) show train ticket bookings made for business travel.

👉 To access your train tickets from SNCF apps, please download the TGV INOUI PRO app.

➡️ Things to know about the TGV INOUI PRO app:

  • This app is designed for professionals

  • It is dedicated to TGV INOUI customers traveling with an e-ticket at Business First, Pro Second, Carte Liberté, Max Actif subscription, or negotiated and discounted rates

  • The tickets that appear are only TGV and INOUI tickets. TER, Intercités, etc. tickets do not appear on this app

  • Ticket synchronization may be problematic if there's a difference in the email address used in both applications (Supertripper and TGV INOUI PRO)

  • If you have a Carte Liberté and your personal information is up to date, your tickets are supposed to appear on the TGV INOUI PRO app, regardless of the email addresses used

  • Eventually, the TGV INOUI PRO app is expected to be phased out in favor of the SNCF Connect app, which will centralize leisure and business tickets

💡 Tip: Find all your train tickets directly on the Supertripper web and/or mobile app (under the "Bookings" tab), without needing to use a third-party app.

👉 To find your train tickets on your phone, download the free Supertripper mobile app:

📌 To learn how to find your train ticket on Supertripper, please consult the following article.

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