Through the Take Command Health member portal, you can submit your monthly premium as a recurring expense. That means you won't have to submit your premium to us every month! Instead, we'll set it up to automatically be applied to your reimbursement amount each month, and we'll only ask for new evidence once per compliance period.
Please ensure that your submitted documentation meets compliance requirements, including proof of active coverage and premium amounts, as it ensures the accuracy and legitimacy of your reimbursement claims.
Ensure that any rejection due to incorrect premium amounts but correct documentation is resolved by updating the premium amounts in the portal and reuploading the documents for compliance team review.
Since it's automatic, that means that if your premium amount changes, you will have to update your recurring premium amount in the member portal in order for us to update your reimbursement amount accordingly. Remember, this applies to your health insurance, dental insurance, and vision insurance premiums!
Include a clear note in the system stating that this update reflects a premium change, to ensure accurate adjustment and reimbursement processing.
If your premium changes due to scenarios such as adding new coverage (like dental insurance) or an insurer update, you must reflect these modifications by submitting updated documentation through the portal.
If a rejection occurs due to premium discrepancies, correct the premium information in the portal and reupload documents for reassessment.
Don't worry - we make this quick and easy! All you need to do is:
Log into your Take Command member portal and navigate to the "Health Insurance" section of your dashboard.
Cancel your existing recurring premium expense.
Click on "Add Recurring Premium Claim" to set up a new recurring premium expense. Provide all required information, including proof of updated premium amounts such as documentation of active coverage.
Ensure that your submitted documentation includes details like your name, coverage details, premium amounts, and issuance date within the last 30 days.5. Leave a note in the portal indicating the submission reflects a premium change to aid in accurate processing.
Here is a video to show you each step:
Additionally, you can explore related topics such as submitting proof of coverage or tracking reimbursement claims for a more comprehensive understanding of the processes.