📌 Who can do this?
Only users with District Admin permissions can turn off class and group visibility for families.
🤔 Why turn off visibility?
During transitions (like back-to-school or mid-year schedule changes), families may see class schedules before they’re final. This setting gives you control over what’s visible in the TalkingPoints for Families app, while keeping your data synced and teachers connected.
✅ Hides classes and groups from families
✅ Prevents families from messaging teachers
✅ Allows teachers and school staff to still message families
✅ Doesn’t delete or block data syncing
❌ When visibility is turned off, families cannot view class schedules or start messages with teachers from the app.
✅ However, teachers and school staff can still message families.
✅ Additionally, families can reply to received messages without seeing the specifics of a school or district's information.
🚫 What happens when visibility is OFF?
When visibility is turned off:
Families can’t start messages with teachers or view class schedules from the app’s Settings tab.
Teachers can still message families
Families can still message school staff, including:
Teachers or non-rostered staff (NRS) who hold grade-level classes
School Admins or staff with Personal or Attendance messaging access:
🟣 Purple Attendance icon = can send Attendance messages
🔵 Blue school icon = can send Personal messages
Families can still message School Admins directly.
🚫 Turn Off Class and Group Visibility
Click Settings from your District Admin dashboard.
Turn off visibility under “Family App.”
Click Turn Off to confirm.
👉 You’ll see a reddish-orange banner at the top of your screen that confirms visibility is turned off.
✅ Turn Visibility Back On
In the banner, click Turn on.
Click Turn On to confirm.
You’ll see a green ✅ checkmark when visibility is active again.
📷 Note on Screenshots
The look of your screen might be a little different—TalkingPoints updates often! We keep this guide updated so the steps always match what you see.