We’re actively improving TalleFlow every day, but like any growing platform, you may occasionally run into a temporary issue. This article covers known behaviors and the fastest ways to get you back up and running.
If something here doesn’t resolve your issue, our team is always happy to help via chat.
⚠️ White Screen When Navigating Pages
What happens
In rare cases, you may see a completely white screen when navigating to a page in TalleFlow. This can happen on any page and is usually related to an authentication or session issue.
✅ Step 1: Sign Out and Sign Back In (Try This First)
This resolves the issue most of the time.
Click your profile photo in the top-right corner
Select Sign Out
Close the browser tab
Reopen your browser
Sign back into TalleFlow
If the page loads normally after this, you’re good to go.
✅ Step 2: Clear Browser Cache
If signing out and back in does not fix the issue:
Clear your browser cache and cookies
Fully close your browser
Reopen it
Sign back into TalleFlow
This refreshes stored session data that may be causing the blank screen.
🧠 Why This Happens
This issue is typically caused by:
An expired authentication session
Cached session data becoming out of sync
A browser restoring an outdated tab
Clearing the session forces a clean re-authentication.
🚑 Still Seeing a White Screen?
If the issue persists after trying both steps:
Open a new browser (Chrome, Safari, Firefox, etc.)
Or open TalleFlow in an incognito/private window
Then contact us via in-app chat
When reaching out, it helps to include:
The page you were trying to access
Your browser and device
Whether the issue happens consistently or intermittently
💬 We’re Here to Help
If something feels off or you’re stuck, don’t hesitate to reach out.
We’d much rather help you quickly than have you troubleshoot alone.