The Driver Settlements & Commissions settings allows you to manage how each ride’s revenue is split between your business and drivers, and how settlement invoices are generated. A settlement invoice is a document that shows the commission or driver's cut amount due for completed rides between the business owner and the driver. It helps automate both your commission calculation and driver payouts, while giving you control over grouping, processing, and invoice structure.
Access this section by navigating to Settings > Driver settlements in the left sidebar.
Driver settlements are available on the Full plan
Tabs Overview
This section is divided into two tabs:
Driver Settlement
Configure how settlement invoices for drivers are generated, grouped, and processedCommission Policies
Define how commissions are applied to each Job
Driver Settlement
This tab controls how settlement invoices for drivers are created and processed.
Enable Commission Tracking
Until this option is enabled, the Driver settlement remains inactive, and you cannot configure Settlement Invoices, nor is it possible to generate driver settlement documents or use driver commissions.
Enabling this option enables the commission section in Dispatch panel while creating or editing jobs
Auto Generate Settlement Invoices for Drivers
Enable this option to automatically create settlement invoices based on completed Assigned rides.
Driver settlements only works when this option is turned on
If this setting is disabled:
No settlement invoices will be created
The Driver Settlements in Administration section will remain empty
Settlement invoices are only generated when both conditions are met:
A ride is completed
The ride is assigned to a driver
Grouping
Defines how completed rides are grouped into settlement invoices for each driver.
Available options:
Per job
Each completed ride generates its own settlement invoice.
No grouping is applied.Per week
All rides completed by the same driver within a calendar week are grouped into one settlement invoice.Per month
All rides completed by the same driver within a calendar month are grouped into one settlement invoice.
Note:
If a weekly settlement period overlaps two different months, the system may split the settlement into two invoices so rides stay within the correct accounting month.
For example, if a weekly settlement runs from March 29 → April 4, rides completed in March will appear in one settlement invoice, while rides completed in April will appear in another.
Processing
Defines how settlement invoices are handled after they are generated.
Available options:
No automatic processing
Invoices remain pending until manually processedAuto to review
Invoices are moved to a review stage and require manual approvalFully automatic
Invoices are finalized automatically without manual intervention
Invoice Number
Defines how settlement invoice numbers are generated.
Prefix – Custom identifier added to each invoice number
Minimal length – Ensures consistent number formatting
Serial number – Starting number for invoice sequence
The system generates invoice numbers automatically using these values.
The next invoice number is displayed to indicate the upcoming sequence.
Click Save in the top right corner to apply your configuration.
Commission Policies
This tab allows you to configure commission rules and conditions for driver earnings.
Add Commission policy
Commission Conditions
Conditions determine when a commission policy is applied by filtering specific types of rides. This is where you define which bookings the commission(your business share) applies to.
A condition consists of three parts:
Field – What you are evaluating (e.g. driver, location, payment method)
Operator – How it is compared (e.g. is, is not, contains)
Value – The specific value to match (the specific driver, location, payment method etc.)
You can combine multiple conditions to narrow down exactly when the commission should apply.
Click on '+ Add condition' to create a new condition.
Available Fields
All jobs – Applies the policy to all bookings when no specific condition is set.
Debtor – Applies the policy based on a specific customer or company.
Driver – Applies the policy to rides handled by a selected driver.
Departure – Applies the policy based on the pickup location.
Destination – Applies the policy based on the drop-off location.
Booking Origin – Applies the policy based on where the booking was created.
Payment Method – Applies the policy based on the payment type used for the booking.
Operators
is – Matches the exact selected value
is not – Excludes the selected value
contains – Matches partial or broader criteria (where applicable)
Value
Specifies the exact selection or input that the field is compared against. The available options depend on the selected field:
For Debtor / Driver – Select from existing customers or drivers
For Departure / Destination – Select from predefined locations (Areas & Locations)
For Booking Origin – Choose from Driver Portal, Web Booker, Dispatch Panel
For Payment Method – Choose from Cash, Debit Card, Credit Card, Bank Transfer, On Account, or Coupon
The value works together with the field and operator to define when the commission condition should be applied.
Multiple Conditions
If more than one condition is added, both conditions must be fulfilled. For example :
Payment Method is credit and debit card, and Booking Origin is Web Booker
Applies only to online bookings paid by card.
Commission rules
Rules define how much of the ride fare is taken as commission by the business once the conditions are met. This is where you define how the fare is split between the business and the driver.
You can choose between:
Fixed amount – A set amount per job
Percentage – A percentage of the total fare (including VAT)
Per km – A fixed amount per kilometer
You can combine up to three rules to build your commission structure.
Click the '+ Add new rule' to add rule.
Click 'Save' on top right corner of the commission policy module to save the condition