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Commissions

Commission Policies feature description

Define exactly how much you earn from every ride—automatically

A commission defines how each ride fare is split between your business and the driver. It determines the portion your business earns from every booking, while the remaining amount is allocated to the driver. With flexible, rule-based commission policies, you can control how this split is calculated across different ride types, customers, and payment methods—ensuring consistent and automated revenue handling


How it helps your business

  • Apply different commission structures for different ride types

  • Increase profitability with flexible pricing strategies

  • Automate commission calculations—no manual tracking needed

  • Handle multiple drivers, customers, and payment types with precision

  • Ensure transparency and consistency in driver earnings


How it works

Every ride in your system is different—some may come from corporate clients, others from online bookings, and some may be direct cash jobs. Instead of calculating your share and driver's cut manually each time, you define the rules once—and the system applies them automatically.

  • You start by defining when a commission should apply.
    This sets the context for your earnings. For example, you might want a different commission for card payments, specific drivers, or bookings coming from your Web Booker. You define this using:

    • A field (e.g., Driver, Payment Method, Booking Origin)

    • An operator (is, is not, contains)

    • A value (e.g., specific driver, card payment, Web Booker)

  • You can then refine this with multiple conditions.
    For example, apply a commission only if the booking is from Web Booker and paid by card. This ensures each rule applies exactly where intended.

  • Next, you define how much commission is taken once the condition is met. You can choose:

    • Fixed amount per job

    • Percentage of the total fare

    • Per kilometer rate

  • You can also combine these for more advanced setups—for example, a base fee plus a percentage, or a per km rate with a fixed charge.

    Once everything is set, the system handles it automatically.
    When a booking is completed:

    • The system checks which conditions match

    • Calculates your commission (your share of the fare)

    • Assigns the remaining amount as the driver’s earnings

    • Includes everything directly in driver settlements

    What used to require manual calculation is now handled instantly, consistently, and accurately for every ride.


Required

Before you can use this feature, make sure that:

  • You are on a Full plan

  • Commission policies are configured in Settings → Driver Settlements → Commission Policies

  • Drivers, payment methods, and locations are properly set up to use as conditions


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