In this article, you will learn how to configure your service area ( your default area of service). How to save areas and locations, which can be used to setup customized pricing rules.
Video Tutorial
Service Area
The Service Area feature allows you to limit where customers can book rides through your Web Booker. This ensures you only accept bookings within your operational coverage area.
Enabling Service Area Restrictions
Navigate to Settings > Areas and Locations to configure booking limitations.
Creating Your Service Area
After checking "Limit my service area," you have two options:
Quick Setup Method:
Search for an address to use as the center of your service area
Specify a radius (in km or miles) around this address
The system automatically draws the area on the map based on your radius
Manual Drawing Method:
Draw your service area directly on the map by placing points and connecting them to form your coverage zone
Customizing Your Service Area
Once your initial service area is created, you can refine it:
Drag individual points on the map to expand or contract specific sections
Add new points by clicking on the boundary line
Remove points by clicking on them
Reshape the polygon to match your exact coverage area, accounting for geographic features or operational constraints
Click 'Save' to apply your service area configuration. Changes take effect immediately for new bookings through the Web Booker.
Areas and Locations
The Locations and Areas menu lets you define geographic zones for use in pricing rules and control where your taxi service accepts bookings. These geographic definitions must be created before they can be applied in your pricing configuration or service area restrictions.
Location and Area Types
When creating a new entry, select from these predefined types:
Locations - Addresses, Airports, Hotels, Hospitals, Railway stations
Areas - Cities, Countries, Neighborhoods, Provinces, States
Understanding the Overview
Both the Locations and Areas tabs display the same information columns:
ID - Unique system-generated identifier
Name - Your custom label for this location or area
Type - Classification (Hotel, City, Airport, etc.)
Address - Physical address (locations only)
Creating a New Location
Click the '+' button in the bottom right of the Locations tab and follow these steps:
Search for the address using the search bar and select from Google Maps dropdown options
Choose the location type (e.g., Hotel, Airport)
Enter a custom name for easy identification
Select a location policy if applicable
Click 'Save'
Open the newly created location from the Locations tab
Review the polygon on the map and adjust by dragging the corner points if needed
Click 'Save' to confirm your edits
To delete a location, open it and click the red 'Delete' button, then confirm.
Creating a New Area
Click the '+' button in the bottom right of the Areas tab and follow these steps:
Search for the area name using the search bar and select from Google Maps dropdown options
Choose the area type (e.g., City, Province)
Enter a custom name for easy identification
Select a location policy if applicable
Review the polygon on the map and adjust by dragging the corner points if needed
Click 'Save' to confirm your configuration
To delete an area, open it and click the red 'Delete' button, then confirm.