In this article, you will learn how to configure your service area (your default area of service). How to save areas and locations, which can be used to setup customized pricing rules.
Navigate to Settings > Areas and Locations from the left sidebar
Video Tutorial
Service Area tab
The Service Area feature allows you to limit where customers can book rides through your Web Booker. This ensures you only accept bookings within your operational coverage area.
Creating Your Service Area
After checking "Limit my service area," you can:
Search for an address to use as the center of your service area
Specify a radius (in km or miles) around this address
The system automatically draws the area on the map based on your radius
Customizing Your Service Area
Once your initial service area is created, you can refine it:
Drag individual points on the map to expand or contract specific sections
Add new points by clicking on the boundary line
Remove points by clicking on them
Reshape the polygon to match your exact coverage area, accounting for geographic features or operational constraints
Areas tab
This feature is available on the Essential, Pro and Full plans.
The Areas tab allows you to define geographic zones that can be used for pricing rules. These areas act as grouped regions (e.g., city zones or airport areas) and must be created before they can be used in pricing configurations or booking restrictions
Creating a New Area
Click the '+ Add Area' button in the Top right Corner of the Location and Areas setting module and follow these steps:
Once you click on Add area then "New Area" dialog pops up.
Search for the area name using the search bar and select from Google Maps dropdown options
Specify a radius (in km or miles) around this address
Once you click on your selected location a "Custom Name "dialog pops up, over there :
Choose the area type (e.g., City, Airport, Country, etc)
Enter a custom name for easy identification
Select Booking Policy in the "Allowed for Bookings " section. This setting controls how a location can be used in bookings.
Allowed – Available for both pickup and drop-off
Pickup not allowed – Only drop-off allowed
Drop-off not allowed – Only pickup allowed
Pickup and drop-off not allowed – Location is disabled for bookings
Review the polygon on the map and adjust by dragging the corner points if needed
Click 'Save' to confirm your configuration
To delete an area, open it and click the red 'Delete' button, then confirm.
Locations tab
This feature is available on the Essential, Pro and Full plans.
The Locations tab allows you to save specific places that can be used in your pricing rules and booking setup. Locations are individual points of interest, such as airports, hotels, train stations, hospitals, or other known addresses. Once created, they can be used to define custom pricing, booking restrictions, or operational coverage more precisely than broader areas.
Creating a new location
Click the '+ Add Location' button in the Top right of the Locations and Areas setting module and follow these steps:
Once you click on Add area then "New Area" dialog pops up.
Search for the address using the search bar and select from Google Maps dropdown options
Specify a radius (in km or miles) around this address
Once you click on your selected location, a "Custom Name "dialog pops up, over there :
Choose the location type (e.g., Airport, Hospital, Hotels, Railway, Station,Others )
Enter a custom name for easy identification
Select Booking Policy in the "Allowed for Bookings " section. This setting controls how a location can be used in bookings.
Allowed – Available for both pickup and drop-off
Pickup not allowed – Only drop-off allowed
Drop-off not allowed – Only pickup allowed
Pickup and drop-off not allowed – Location is disabled for bookings
Click 'Save'
Open the newly created location from the Locations tab
Review the polygon on the map and adjust by dragging the corner points if needed
Click 'Save' to confirm your edits
To delete a location, open it and click the red 'Delete' button, then confirm.
