Skip to main content
All CollectionsTeacher, Student & Parent Portals
How an Admin or Teacher Can Reset a User Password
How an Admin or Teacher Can Reset a User Password

Password Reset Procedures in Teach 'n Go

Abdullah Al-Hussein avatar
Written by Abdullah Al-Hussein
Updated over 9 months ago

In Teach 'n Go, users may encounter situations where they need to reset their portal password due to forgetfulness or misplacement. This guide outlines the steps for administrators to reset passwords for school members and provides instructions for users to reset their passwords independently.

It is also possible for users to reset the password themselves. Please check this article.


Admin-Initiated Password Reset:

  1. Navigate to Profile Page: Admins should access the profile page of the teacher, student, or parent who requires a password reset.

  2. Locate Reset Password Option: Scroll to the bottom of the profile page to find the "Reset Password" option.

  3. Set New Password: A pop-up window will appear, prompting the admin to enter a new password for the school member. Click "Save" to update the password.

By following these straightforward procedures, administrators can efficiently reset passwords for school members, ensuring seamless access to Teach 'n Go.

Did this answer your question?