You can easily check who has access to the school portal and who is actively using it. This helps you identify members who still need to set up their accounts or may have missed recent updates.
Check individually
You can see the account status on each member’s profile.
Open People and select the student, teacher, staff member, or related contact.
On their profile, look for the portal information section.
You’ll see:
Account created — whether they have set up their portal login
Last login — the most recent time they accessed the portal
This is useful when checking a single account or confirming whether someone has seen recent updates.
Check multiple users
To review portal usage for a group of members, you can export a report.
Go to People.
Select the relevant tab (Students, Teachers, Related contacts, or Staff).
Ensure the columns Portal access and Last login are in view.
These fields show which members have activated their portal accounts and when they last logged in.
Export this information
Click Export on the right side of the page.
Open the exported file.
Look for the final two columns:
Account created
Last login
Tips
If a member hasn’t created their account yet, you can resend their portal invitation.
Filter your export to quickly spot members who haven’t logged in recently.
Encourage portal use by reminding members of features such as schedules, payments, messages, and announcements.
Summary / next steps
Checking portal activity helps ensure that everyone stays connected and informed. Use individual profiles for quick checks and exports for a wider overview.