TeachKloud’s Flexible Messaging Options
TeachKloud offers FOUR flexible messaging (chat) features through the TeachKloud: Childcare App and the TeachKloud for Parents App, allowing administrators to tailor communication settings to their needs. You can enable or disable a combination of the options below:
Option 1: Group Chat (Room-Wide Messaging)
This feature creates a group chat that includes all parents and educators in a specific room, allowing everyone in that room to send and view messages, sent within that group chat. This option is disabled by default.
Important Notes:
Manage group chat here.
Status Indicators:
Grey: Enabled
Green: Disabled
Option 2: Individual Chat (One-on-One)
This feature allows:
✅ Educators to send direct messages to other educators on a 1:1 basis.
✅ Educators to message parents individually.
Status Indicators for Admin (enable or disable here):
Grey: Enabled
Green: Disabled - if disabled parents cannot send messages via chat but admin can still send site-wide messages via the interface. Sure-wide messages cannot be responded to by parents using the parent app.
Option 3: Parent & Educators Chat
This feature enables a specific parent to message all educators in their child's room, creating a dedicated group chat between that parent and the relevant educators.
How it works:
Parents can initiate the group chat.
Once started, both parents and educators can continue the conversation at any time.
We recommend using this option to ensure messages are never missed.
Status Indicators for Admin (enable or disable here):
Grey: Enabled
Green: Disabled
Option 4: Custom Chat (Send Messages in Bulk and/or Create a Custom Group Chat)
This feature enables staff using the TeachKloud: Childcare App to send messages in bulk to deliver individually or create custom groups (e.g. a group chat with 2 parents of the same child and 2 educators and 1 manager).
Grey: Enabled
Green: Disabled
Important information:
Click here to enable or disable chat features for Educators and Parents using the app.
Even if all chat options are disabled, admins can still send site-wide messages to parents and educators via the interface, however, parents will not be able to respond.
Admin can view all messages sent at any time using the web interface > messages > teacher messages for all message options!
⚠ Note: Chat messages can only be deleted by management. Please review messages carefully before sending.