To check the invitation status of a parent, we recommend reaching out to the parent directly to ask if they have downloaded the TeachKloud for Parents App.
You can also check a parent's invitation status using the TeachKloud: Childcare Mobile App:
Select the letter or your profile picture in the bottom right hand corner of the App > Select Child Profiles
The status of each parent is displayed underneath their child’s name.
Green writing = the parent has been invited and downloaded the app for parents called ‘TeachKloud for Parents’.
Pink writing = the parent has been invited but has not downloaded the app
Grey writing = the parent has not been invited:
If you have invited a parent but they did not receive an invite email, please click here.
If you have invited a parent and after logging into the app, they see: ‘you are not associated with a registered school’, the parent has downloaded the app for educators. The parent should delete the educator app, download the app called ‘TeachKloud for Parents‘ and create an account using the email they were invited with.
