Editing, draft and publish
Publishing shifts
Manually adding and editing shifts
Managing conflicts in the schedule
Clearing the scheduleLearn how the 'clear shifts' tool works
Collecting surfer availabilityLearn how to collect and use your team's availability when scheduling
Review shift change or swap requestsHow to view schedule change requests from your team.
Scheduling 'on-call' using fill shiftsHow to use fill shifts in the schedule
How to use the auto-schedule shifts toolHow to automatically schedule the best shift for each agent