After a device has been used on-site for track worker protection, you'll need to remove it from that project on the Dashboard. This is so it can be re-assigned to a new project or site to receive different geofence information.
Please note: Devices will not be able to be assigned to a new project until they have been unassigned from a completed one.
You can remove devices from a project quickly on the Dashboard. Remove one device at a time or choose to remove all devices within a project at once. Once removed, the devices will be ready to be re-assigned to a new project.
💡 Tended Tip: Close a project to remove all devices from a completed project. This way the devices will be ready to be assigned to future projects.
It's quick and easy to remove a device, so let's get started below 👇
How to remove a device
Navigate to the "Projects" tab on the Dashboard.
Find the project you'd like to remove a device from and click "View project".
Click the "Devices" tab at the top.
You'll now be able to see all devices assigned to your project. Click the device ID you want to remove. Then click "Remove device".
You can click "Remove all devices" to remove all devices in this project.
Click "Remove device" when done.
Any questions or issues?
We're here to help! Simply pop us an email at support@tended.co.uk, WhatsApp us on +44 (0) 7713682625 or chat with us via the help button at the corner of this page or within the Dashboard 😊