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How to close or reopen a project

Find out how to close a project to stop all sites and unassign devices on the Dashboard and also how to reopen a project

Cat Dulake avatar
Written by Cat Dulake
Updated over 6 months ago

In this article you'll find out how to close a project when you've finished the intended work. This will unassign all devices from the project, or its sites, so you can reassign them to your next project efficiently.


What happens when you close a project?

  • All devices assigned to the project and its sites are quickly unassigned so they're ready to be assigned to your next project

  • You will no longer be able to make changes to sites or edit project information


Who can close or reopen a project?

Dashboard users with one of the following default roles will be able to close a project:

  • Super admin

  • Site manager

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πŸ’‘ Tended tip: Create a custom user role to have more control over users' permissions. Click here to find out more.

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How to close a project?

Please note: all sites within a project need to be stopped before you can close a project.

  1. Log in to your Tended Dashboard and head to the "Projects" tab.

  2. Find the project you want to close and click "View project".

  3. At the top right of the page, click "Close project".

  4. A modal will pop up asking you to confirm that you want to close this project. Click "Confirm".


How to reopen a project

  1. Log in to your Tended Dashboard and head to the "Projects" tab.

  2. Find the project you want to reopen and click "View project".

  3. At the top right of the page, click "Reopen project".

  4. A modal will pop up asking you to confirm that you'd like to reopen this project. Click "Confirm".


Any questions or issues?

We're here to help! Simply pop us an email at support@tended.co.uk, WhatsApp us on 07713682625 or drop us a message via live chat from the blue bubble in the corner of this page or within the Dashboard 😊

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