1. How the Virtual Knock works
Programs can set a timed interval for when the Virtual Knock will appear in each session
The interval counts backward from the end of the meeting. Setting it for 5 minutes will send the notification when 5 minutes remain in the session
The banner will display at the top of the video screen to all attendees and will read "You have X minutes left of this meeting," where X is the number of minutes remaining. In the example above, the banner would read "You have 5 minutes left of this meeting."
Note: The Virtual Knock feature is available to Thalamus Video users only.
2. Where you can set the Virtual Knock interval
Programs have full control over the default time for the Virtual Knock, and can set it globally or individually. The interval can be set in the following places:
Global Virtual Knock Interval setting
Itinerary Builder Virtual Knock Interval setting
Itinerary Wizard Virtual Knock Interval setting
3. Set the Global Virtual Knock Interval setting
The Global Virtual Knock Interval setting is the default for the Virtual Knock across all Thalamus Video sessions, and can be refined further using the Itinerary Builder Virtual Knock Interval setting below.
Note: Changes to the Virtual Knock Interval will only affect newly created sessions, not existing sessions.
Select the gear icon in the top right corner of the page and select Program Settings
Navigate to the Virtual Interviews setting at the bottom of the Program Profile page
Select Edit to edit the Auto Virtual Knock Interval time
Set the preferred interval time in minutes
Note: The default time is 5 minutes. The interval can be set anywhere from 0 minutes up to the duration of the session. For example, a 30-minute interview session can have its interval set anywhere from 0 to 30 minutes.
4. Set the Virtual Knock Interval in the Itinerary Builder
Each session created in the Itinerary Builder using Thalamus Video can have its own Virtual Knock interval, including sessions built using the Itinerary Wizard.
Enable Thalamus Video as the location on the Create Session screen
Set the interval in the Virtual Knock field
5. Set the Virtual Knock Interval in the Itinerary Wizard
Programs can also set an automatic Virtual Knock interval, in minutes, while creating itineraries in the Itinerary Wizard. For more information, see the Itinerary Wizard guide.
Important: Thalamus Video must be enabled to access the automatic Virtual Knock setting.
Each step will default to the interval set in the Global Virtual Knock Interval setting, and can be individually customized within the following steps:
Group Events
Create Interview Slots
Individual sessions can be customized further using the steps described in the Manual Itinerary Builder guide.
For additional questions or support, please contact our team by emailing customercare@thalamusgme.com.