To create a subscription, you must first register for an account. Then, go to a Subscribe & Save eligible product and select Subscribe & Save before adding it to your cart. You can select your desired delivery frequency on the product page before you add it to the cart or in the cart once you have added that product!

Subscribe & Save provides a discount on regularly scheduled deliveries of eligible The Hemp Doctor products! You don’t have to worry about running out or set 420 reminders to remember to reorder your favorite products every 2, 3, 4, 5, or 6 weeks!

Eligible products will have a “Subscribe & Save” message by the price wherever the product appears on the website, and there will be a “Subscribe & Save” button on the product page as an option above the Add to Cart button. Eligible products will be offered as a limited-time “Special Promotion” or an unlimited-time “Ongoing Promotion” for Subscribe & Save.

Subscriptions for Special Promotion products last for the duration of the promotion. Subscriptions are valid as long as supplies last for the respective product. However, a minimum of two (2) orders are required for each subscription before you are eligible for cancellation.

You’ll be notified of any delays, and the product will be shipped within two weeks if it becomes available. If not, you’ll be reimbursed for prepaid fees.

We’ll notify you via email and put your subscription on hold until the issue is resolved.

The cost is billed to your payment method on the order processing day, minus the Subscribe & Save discount and applicable sales tax.

If your payment method fails, your order will be marked as “pending payment” and the subscription will be placed on hold. Luckily, you can correct this in your account! You can take your subscription off of hold, and the select to renew the payment again; here, you can alter your payment method for the order and push the order through. If the failed payment method is currently saved to your account, you can go to the “payment methods” tab in your account and remove the old card information, and input the new one for use on future orders.

You can terminate your subscription anytime by logging into your account and clicking ‘Manage Subscription.’ Termination won’t affect already shipped orders. A minimum of two (2) orders are required before you can cancel a subscription. Extenuating circumstances are eligible for review per customer service.

You can modify or pause your subscription 1 day after your last shipment date and 3 days before your next shipment date.

Yes, they can change these at any time. You’ll be notified about changes, and your approval or objection is required within a specific timeframe.

They may terminate your subscription at their discretion, but it won’t affect already shipped orders.

Yes, the Terms & Conditions can change, but the current version on our website applies to future subscriptions.