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How To Add Large Media Attachments To An Email On The Mobile App

How to attach images on mobile, How to Attack Videos, How to send Videos taken on phone, and similar.

Sean Perez avatar
Written by Sean Perez
Updated over 2 years ago
  • There are two ways to attach images, by adding them to the gallery first, and by attaching them directly, which is only suitable for small file sizes, and not large videos

    • This article covers using the use of the Media Gallery, which on mobile is only available via emails.

  • For how to send these on desktop, please view this article below

Adding Large Files to the Media Gallery

  • Once you have taken your photos and video and have the files on your phone, Login to the CRM app

    • Once you log in, you will see your MYDAYS page

  • Click the 3 bars in the top left to open up the submenu, and select Media Gallery

  • Click the 3 bars in the top left to open up the submenu, and select Media Gallery

  • Here you can select whether you want the file to be stored in your personal gallery, store gallery, or gallery for anyone with the same group tags as you.

  • press the Upload icon to add a new media file.

Selected photo
  • Select which type of media you want to upload, or if you want to take a new picture

  • It will then take you to the file browser for your phone's OS. Select which file you want

    • The selected media will now be in the gallery, once it uploads

    • This may take a while if your internet connection is slow and the file is large

Sending Videos and Images from the Gallery Via Emails

  • Once you reach your customer's Customer Card, start a new email with them by clicking the Email icon

  • Within the email screen, press the Media icon

  • This will open the Media Gallery

  • Choose an image size

  • or click Insert on a video to insert it into the email

  • This will insert a link to the content within the email, for example of sending a video

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