There are two ways to attach images, by adding them to the Media Gallery first, and by attaching them directly, which is only suitable for small file sizes, and not large videos
This article covers direct uploads, which on mobile is available on text and emails
For how to send large files through email on mobile, please see our article here
For how to send these on desktop, please view this article below
How to Send Small Media Over Text on Mobile
Upon reaching customer's Customer Card, begin a text by clicking on the Text icon
Click on the Camera icon to send media.
This allows you to upload video or Images from your phone, or take a picture to send
When your media is selected, it will be sent to the customer
How to Send Small Media Over Email on Mobile
Upon reaching customer's Customer Card, begin an email by clicking on the Email icon
Click on the Camera icon to send media.
This allows you to upload video or Images from your phone, or take a picture to send
This allows you to upload video or Images from your phone, or take a picture to send
When your media is selected, it will appear in the message body