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Send Images and Video via The Mobile App

How to send photos and short videos to customer via the mobile app.

Sean Perez avatar
Written by Sean Perez
Updated over 9 months ago
  • There are two ways to attach images, by adding them to the Media Gallery first, and by attaching them directly, which is only suitable for small file sizes, and not large videos

  • For how to send these on desktop, please view this article below

How to Send Small Media Over Text on Mobile

  • Upon reaching customer's Customer Card, begin a text by clicking on the Text icon

  • Click on the Camera icon to send media.

  • This allows you to upload video or Images from your phone, or take a picture to send

  • When your media is selected, it will be sent to the customer

How to Send Small Media Over Email on Mobile

  • Upon reaching customer's Customer Card, begin an email by clicking on the Email icon

  • Click on the Camera icon to send media.

  • This allows you to upload video or Images from your phone, or take a picture to send

  • This allows you to upload video or Images from your phone, or take a picture to send

  • When your media is selected, it will appear in the message body

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