How to Text a Customer
Open or search for the customer who you want to contact
Click on the text bubble next to the phone number
Type the message, press Send
Check out our How to Send a Text article for a video example.
How to Email a Customer:
Open or search for the customer who you want to contact
Click on the envelope icon next to the email address
Type a subject and the body of the email, press send.
How out our How to Send an Email article for a video example.