This guide takes you through the key steps to withdraw your crypto smoothly, and avoid mistakes that cost.
Warning: Withdrawals sent to the wrong network or address may be permanently lost.
1. Go to Wallet
From your dashboard, tap the Wallet icon at the top.
2. Click Withdraw
This opens the withdrawal flow.
3. Enter Withdrawal Amount
Type the amount you wish to withdraw.
You can toggle between crypto and fiat values.
4. Select Currency and Network
Choose the cryptocurrency you'd like to withdraw.
Select the correct withdrawal network.
5. Paste Your Wallet Address
Copy the deposit address from your external wallet and paste it into the field.
Use the paste button, manual typing can lead to irreversible loss.
6. Review Everything Carefully
Double-check:
The wallet address
The selected network
The crypto type and amount
7. Submit & Track
Once confirmed, your transaction is broadcast to the blockchain.
You’ll see:
Real-time status updates
A transaction hash (TXID) to verify it
Avoid Common Mistakes
Mistake | Why It’s Risky |
Choosing the wrong network | Funds won’t arrive — even if blockchain shows success |
Typing wallet addresses manually | A single character off can permanently lose funds |
Skipping the memo/tag (for XRP, BNB, etc.) | Some wallets require this to complete the deposit |
Withdrawing without gameplay | This violates our anti–coin mixing rules and will block the withdrawal |
Note: Every withdrawal has a minimum amount and a fee, both of which will be clearly shown before you confirm the transaction. More info on this can be found here
Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.