Depending on your plan, there are different ways you can manage your account.
When the first person from your domain creates a tl;dv account, a shared-workspace called Organization gets created.
Regardless of your plan, you can invite more users from your domain to join the Organization.
Until someone from the Organization is upgraded to a paid plan (Pro or Business), there is no concept of a hierarchy.
⚠️ Organizations cannot be deleted. Any user from the domain can join the organization.
Once a user subscribes to a Pro or Business plan, they can begin creating teams under your Organization.
Read our article "Organization vs Team - What's the difference" for a clear understanding about the two concepts.
⚠️ Only users on the Pro or Business plans can create or join teams. Free users cannot join teams. They must upgrade, or be upgraded by a user on a paid plan.
Different permission levels become available to users on the Pro / Business plans:
Team Members
Team Admins
Billing Group Admins
Team Members
The most basic permission level.
Each team can have unlimited Team Members.
Each Team Member can only be part of one team.
Team Admins
Each team can have one or more Team Admins, who can manage their team by:
Adding users as Team Members to the team.
Removing Team Members from the team.
Upgrading permission levels: from Team Members to Team Admins.
Downgrading permission levels: from Team Admins to Team Members.
Team Admins can override account preferences set by the Team Member.
Each Team admin can only be part of one team.
Billing Group Admins
Once a user on the Pro/Business plan creates a team, they become the Billing Group Admin of that team.
As a team's Group Billing Admin, on top of Team Admin permissions, you can also:
Edit and delete the team
Upgrade Team Admins to Billing Group Admin of all your teams (essentially giving them equal permissions as your own).
Downgrade Billing Group Admins
⚠️ You cannot demote yourself from a Billing Group Admin. Only another Billing Group Admin can do so.