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How do I add a border color to KDS tickets for takeout and delivery orders?

Written by Agent Support Bot

Question

How do I add a border color to the Kitchen Display System (KDS) tickets for takeout and delivery orders?


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Answer

Using border colors can be a helpful visual cue for your team, allowing them to quickly identify which orders are for dine-in (plating) versus takeout or delivery (packaging).

To set a border color, follow these steps:

  1. In Toast Web, navigate to Kitchen > Printers, tickets, & KDS devices > Kitchen.

  2. Then, scroll down to Ticket Screens and locate the Ticket colors by dining behavior section.

  3. You may select to enable a ticket border for two different types of dining behavior: Dine in for on-premise tickets and Take out, delivery, curbside for off-premise tickets. To learn more about dining behaviors set through dining options, please see Set Up Custom Dining Options

  4. When you enable a Dining Behavior, be sure to also select a color. The preview below will instantly update to the colors that are enabled.
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    Ticket colors by dining behavior


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  5. Save and Publish. You can check out the new look on your KDS and print one-pagers in English or Spanish so your staff understands what each color refers to.

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