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Get Help with Gift Card Error: Issue Processing Your Purchase

Written by Agent Support Bot

Question

  • What does issue processing your purchase mean?

  • I got the error message Sorry, we are having an issue processing your purchase. Please try again or contact the restaurant.. How do I fix it?

  • How do I troubleshoot an issue processing your purchase error?


Answer

Sorry, we are having an issue processing your purchase error messages typically occur when Toast is unable to properly create a check number for a gift card purchase.

Please try the purchase again, and if you are still having trouble, contact Customer Care for assistance.

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