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Get Started With the First Delivery Integration

Learn how to set up the First Delivery integration with Toast.

Written by Agent Support Bot

This integration requires access to Toast Partner Integrations. To learn more, see Set Up Toast Partner Integrations.

First Delivery Integration Features

FIRST is a delivery dispatch platform that helps restaurants take control of delivery—whether using in-house drivers, third-party fleets, or offering hybrid delivery and does both. Our tools increase sales, boost bottom lines, and give restaurants full control over the end-to-end delivery experience.

Key Features

  • Boosted Bottom Lines: Run a self-delivery program alongside third-party delivery providers to boost revenues, lower costs, and enhance brand experience.

  • Make Delivery as easy as PIE: Use your own staff when you can, and lean on 3P fleets when needed. Cut the chaos from peak dinner rushes or last-minute callouts.

  • Increase Sales, Instantly: Attract new diners via new channels and keep them with tracking links, promo banners, and feedback tools to boost Google reviews

Enable First Delivery Integration With Toast

To enable the First Delivery integration with Toast, follow these steps:

  1. To enable First Delivery with Toast, log into Toast Web and navigate to Integrations > Integrations management > Browse & purchase integrations.

  2. Enter First Delivery in the search field and select Add Now.

    1. If you have multiple locations, please select the restaurants you would like to connect to First Delivery. Finally, select Apply.

    2. Note: Your restaurant must have access to Toast Partner Integrations to add this integration. To learn more, see Set Up Toast Partner Integrations.

      First Delivery Integration tile

  3. Review the data scope visibility terms and conditions, and select Confirm to accept. See the Data Scope Visibility article for more information.

Configure First Delivery in Toast Web

  1. Once you select Add Now on the First Delivery tile in Toast Web, you will select which restaurant(s) you would like to connect to your First Delivery account, and select Apply

  2. After you select Apply, you will be forwarded to a confirmation screen.

  3. After adding the integration in Toast Web, the First Delivery team will reach out to you directly to start your account setup and onboarding if you have yet to create your First Delivery account.

First Delivery Integration: Troubleshooting and Support

For any questions or support issues relating to the First Delivery integration, you can contact First Delivery at:

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