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Get Help With Error: You Have X Amount Remaining on Card

Written by Agent Support Bot

Question

  • What does You Have X Amount Remaining on Card mean?

  • I got the error message You Have X Amount Remaining on Card. How do I fix it?

  • How do I troubleshoot a You Have X Amount Remaining on Card error?


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Answer

If you receive the You Have X Amount Remaining on Card, this is typically because your guest is using a prepaid card or gift card. If the amount remaining does not cover the entire order, you can use the amount on the card as a partial payment and complete the remaining amount on the order with another form of payment. If this is a prepaid card, the cardholder can always check the balance on the card issuer's website or by calling the number on the back of their card.

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