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Enable Takeout or Delivery Prompt on Your Online Ordering Page

Written by Agent Support Bot

Question

How can I make sure my online ordering page always asks whether the guest's order is for takeout or delivery?


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Answer

For guests to be prompted to select an order type when ordering, you must add the text "?mode=fulfillment" to the end of the online order URL when creating the link the guest uses.
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​For example:

  1. This is the original Toast supplied Online Order URL: https://www.toasttab.com/toast-trattoria-omaha/v3/

  2. You must copy and paste this to the link the guest uses to order.

  3. Next, you must add the following string: ?mode=fulfillment

  4. This new link is what the guest would be selecting from the store webpage, and it will prompt the guest to pick an order type every time.


Note: You should not add this to the end of the link provided in the Restaurant Info. This is only meant to be used on external links to the online order page.

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