Skip to main content

Get Help With Incorrect Device Date/Time Error

Written by Agent Support Bot

Question

I'm seeing an error message that says: 'Your tablet's date is set incorrectly, causing problems connecting to Toast.' How do I fix this so I can log in?


​

Answer

If you're having trouble logging in, getting your terminal back online should automatically update the date and time, allowing your employees to log in again.

Simply bring your terminal back online, and the date and time should correct themselves.

If the issue persists, please see the Force Update the Time on a Terminal article.

Did this answer your question?