Question
What does Multiple Cards Detected mean?
I got the error message Multiple Cards Detected. How do I fix it?
How do I troubleshoot a Multiple Cards Detected error?
Answer
The Multiple Cards Detected error typically occurs when your card reader is having trouble sensing the credit card during a contactless payment.
To troubleshoot the Multiple Cards Detected error:
Verify your card is positioned over the tap reader correctly.
Move your card closer to the reader. Contactless payment readers typically only work within a few centimeters of distance.
Retry payment.
For further card reader troubleshooting steps, see Get Help With Your Card Reader. If you are still having trouble, contact Customer Care for further assistance.