​

The "We were unable to save this employee. Please try again" error code occurs during the employee rehire workflow in Toast Payroll.

To troubleshoot this error, first confirm you have the appropriate security role to rehire an employee (Manager or HR+). This is easy to check: if you only see Dashboard and My Profile on the left navigation bar, you only have the Employee security role and cannot rehire an employee.

Next, make sure you're following the Employer steps outlined in Toast Payroll: Rehire Guide. If you're still having issues or receiving this error message, contact Customer Care by selecting the blue chat dot in the lower-right corner of any Toast Payroll page.

This content is for informational purposes and is not intended as legal, tax, HR, or any other professional advice. Please contact an attorney or other professional for advice.