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Get Help With TKP300: Printing Issues and Red Light Error

Written by Agent Support Bot

Question

  • Why is my TKP300 printer not printing tickets at all and showing a red light error?

  • How do I fix my TKP300 printer when it's misprinting tickets and displaying a red light error?

  • What are the common causes of a red light error on a TKP300 printer, and how can I prevent them in the future?


Answer

If your TKP300 printer is placed at an angle (not flat on a horizontal surface), you might experience printing problems like:

  • Failed prints: The printer won't print at all, and you might see a red error light on the paper button.

  • Misprints: Your printouts might have overlapping text or images.

    Misprint



    misprint2

To resolve these errors, simply place your TKP300 printer on a flat, level surface. This ensures the printer operates correctly.

If you require a printer that can be used on an angled surface, we recommend the U220 printer.
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