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Get Help: Flashing Content on the Digital Menu Board Display

Written by Agent Support Bot

Question

Why is my content flashing on the digital menu board?


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Answer

If you’re seeing content flashing or flickering on your screen, we can usually fix this with a quick reset of the player settings.

Try these steps to get your display back to normal:

  1. In your dashboard, check the box next to the affected player, then select the Player Properties icon.
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    Player properties


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  2. Select the right arrow button twice until you reach the Diagnostics screen.

  3. Select Reset at the top-right corner, then select OK.
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    Diagnostic Screen


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  4. Finally, select Publish to send the refreshed settings to your screen.

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