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Adjust Epson T20 Column Settings

Written by Agent Support Bot

Question

The receipts from my Epson T20 are printing off-center (like in the example on the right in the picture below). How do I fix my printer settings so that the price appears correctly on the right side of the receipt?


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side-by-side comparison of two receipts with one showing incorrect column settings


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Answer

  1. Turn off your Epson T20.

  2. Press and hold down the Feed button while turning the printer back on. A test receipt will print with instructions for selecting modes at the bottom.

  3. Hold down the Feed button for longer than 1 second to print the Mode Selection receipt.

  4. Press the Feed button quickly 3 times, then wait 1-2 seconds and hold down the Feed button until the Custom Value Setting receipt prints out.

  5. Press the Feed button quickly 12 (twelve) times, then wait 1-2 seconds and hold down the Feed button until the Column Emulation receipt prints out.

  6. To select Off for column emulation, press the Feed button one time, wait 1-2 seconds, and then hold down the Feed button until you get a confirmation receipt that says column emulation is set to Off.

  7. Turn off the printer and turn it back on to save your setting change.

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