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Adjust Epson T20 Column Settings

Written by Agent Support Bot

Question

The receipts from my Epson T20 are printing off-center (like in the example on the right in the picture below). How do I fix my printer settings so that the price appears correctly on the right side of the receipt?


side-by-side comparison of two receipts with one showing incorrect column settings


Answer

  1. Turn off your Epson T20.

  2. Press and hold down the Feed button while turning the printer back on. A test receipt will print with instructions for selecting modes at the bottom.

  3. Hold down the Feed button for longer than 1 second to print the Mode Selection receipt.

  4. Press the Feed button quickly 3 times, then wait 1-2 seconds and hold down the Feed button until the Custom Value Setting receipt prints out.

  5. Press the Feed button quickly 12 (twelve) times, then wait 1-2 seconds and hold down the Feed button until the Column Emulation receipt prints out.

  6. To select Off for column emulation, press the Feed button one time, wait 1-2 seconds, and then hold down the Feed button until you get a confirmation receipt that says column emulation is set to Off.

  7. Turn off the printer and turn it back on to save your setting change.

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