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Get Started With the Otter Integration

Written by Agent Support Bot

Question

  • How do I integrate my Otter account with Toast?

  • How do I increase the prep time for large orders through Otter?


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Answer

To set up an integration with Otter, you'll have to add the integration tile in Toast Partner Integrations by following the steps in this article: Add or Remove an Integration With Toast Partner Integration.
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There are no settings in Toast to manage the preparation duration for integration orders through Toast. Any change in this setting must be directly communicated through the integration.
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For more information on setup and configuration for your Otter integration, see this Otter + Toast Integration Guide (external link).

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