The integration of Fantuan orders through Toast, instead of a dedicated tablet, offers a significant opportunity to streamline operations and reduce order errors. Additionally, non-Fantuan merchants can now create online stores, allowing them to reach a new niche audience.
This integration requires access to Toast Partner Integrations. To learn more, see Set Up Toast Partner Integrations. |
Fantuan Integration Features
Integrating Fantuan orders directly into the Toast POS.
Centralized Order Management: Streamlines operations by consolidating all orders into a single system, eliminating the need for multiple devices or manual data entry. This integration significantly reduces human error and enhances operational efficiency.
Real-Time Updates: Ensures immediate synchronization of all orders within the Toast POS system, enabling instant visibility and accurate tracking of customer requests.
More customers: Fantuan helps merchants develop brand awareness leading to an increase of new customers, and gives access to a loyal customer base with a stronger buying power.
You can now easily integrate Fantuan on Toast Web.
Note: Your restaurant must have access to Toast Partner Integrations to gain access to the Fantuan integration. To learn more, see Set Up Toast Partner Integrations.
Enable the Fantuan Integration With Toast
To complete the integration, please follow the steps listed below:
To enable Fantuan with Toast, log into Toast Web and navigate to Integrations > Integrations management > Browse & purchase integrations.
Enter "Fantuan" in the search field and select Add Now.
If you have multiple locations, please select the restaurants you would like to connect to Fantuan. Finally, select Apply.
Review the data scope visibility terms and conditions and select Confirm to accept. See the Data Scope Visibility article for more information.
After adding the integration in Toast Web, Fantuan will be notified about the connection.
Toast also recommends you reach out to the vendor/partner after adding a tile to confirm the receipt of your integration request.
Note: Your restaurant must have access to Toast Partner Integrations to add this integration. To learn more, see Set Up Toast Partner Integrations.
Onboard With Fantuan
After adding the Fantuan integration tile in Toast Web, the Fantuan Sales team will reach out to begin your onboarding journey. The initial contact process typically takes up to 48 hours. Following this, the complete onboarding process, including store setup and menu creation, requires approximately four to five business days to ensure everything is properly configured.
Fantuan Integration: Troubleshooting and Support
For pre-live support or onboarding questions, you can contact Fantuan at:
Email: csm@fantuan.ca (Support hours are from 9:00 a.m. to 6:00 p.m. GMT)