What are the shortcodes?
Shortcodes are concise keywords that are automatically replaced with data or content when the message is sent. They serve as a powerful tool for adding dynamism and personalization to your automated messages, saving you time, boosting efficiency, and transforming your messages into more personalized communications.
An example of shortcodes:
Hi {{guest_first_name}},
Thank you for choosing {{property_title}}!
Please find our Guest Guide here: {{guest_guide_url}}
We look forward to welcoming you!
Best regards,
{{host_title}}
Tourmie’s shortcodes explained:
Guest information
Guest information
{{guest_first_name}}: Guest’s first name.
{{guest_last_name}}: Guest’s last name.
{{guest_full_name}}: Guest’s full name.
{{guest_phone_number}}: Guest’s phone number.
{{guest_email}}: Guest’s email address.
{{guest_city}}: Guest’s city.
{{guest_country}}: Guest’s country.
Booking dates & times
Booking dates & times
{{checkin_date}}: The check-in date of the booking.
{{checkin_time}}: The check-in time of the booking.
{{checkout_date}}: The check-out date of the booking.
{{checkout_time}}: The check-out time of the booking.
Booking details
Booking details
{{booking_id}}: The unique identification number of the booking.
{{booking_guests_num}}: The number of guests included in the booking.
{{booking_nights_num}}: The total number of nights booked.
Property information
Property information
{{property_title}}: The title of the property.
{{property_category}}: The category of the property (e.g., apartment, villa).
{{property_type}}: The type of property (e.g., entire place, private room).
{{property_floor_num}}: The floor number of the property unit.
{{property_total_floors_num}}: The total number of floors in the building where the property is located.
Property address
Property address
{{property_address_street}}: The street address of the property.
{{property_address_city}}: The city where the property is located.
{{property_address_country}}: The country where the property is located.
Property amenities
Property amenities
{{property_wifi_name}}: The name of the Wi-Fi network for the property.
{{property_wifi_password}}: The password for the Wi-Fi network at the property.
Property instructions
Property instructions
{{property_directions_map_url}}: The URL that leads to a map with directions to the property.
{{property_checkin_instructions_text}}: The check-in instructions for the property.
{{property_about_area_text}}: Information about the area surrounding the property.
{{property_local_transport_text}}: Information about local transportation options near the property.
{{property_parking_instructions_text}}: Instructions for parking at the property.
{{property_luggage_storage_text}}: Information about luggage storage options at the property.
Property access
Property access
{{property_lockbox_code}}: The code for the lockbox used to access the property.
{{property_door_code}}: The code for the door entry system at the property.
Property capacity
Property capacity
{{property_max_occupancy_num}}: The maximum number of guests allowed at the property.
{{property_parking_slots_num}}: The number of parking spaces available at the property.
Property rules/policies
Property rules/policies
{{property_rules_text}}: The property rules for the property.
{{property_special_policies_text}}: The special policies that apply to the property.