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Guide to area guide

Guide to area guide

Nikoleta Kampitaki avatar
Written by Nikoleta Kampitaki
Updated over a week ago

This guide provides detailed instructions on how to create and manage your Area Guide on Tourmie, a valuable tool for enhancing your guests' experience.


What is Tourmie's Area Guide?

Tourmie's Area Guide is an interactive map that allows you to add suggestions for points of interest in your area, such as restaurants, shops, attractions, and more. By offering these recommendations, you save your guests time, improve their experience, and help them make the most of their stay.


Add places to the map

  • Go to Area Guide through the Guest Guide page in the left-hand menu.

  • Click the "+" icon located on the right side of the tab.

  • On the new page, fill in all the required details about the place.

    • Title: Start typing the name of the place and select the correct match from the Google Places suggestions. This will automatically fill out most of the place's information, such as the title and address.

    • Type: Choose the type of the place.

    • Location: Enter the location details of the place.

  • Once you have filled in all the required fields, click the "Submit" button at the bottom of the page.

The new point will automatically appear in your area guide. Ensure that all the information is accurate and up-to-date to provide the best possible experience for your users.


Personalize the content

Add your own touch to your area guide. For each place you add to the map, you can customize the content to fit your needs.

  • Description:
Describe to your guests what makes each place unique and why it’s worth visiting.

  • Place image:
If possible, add your own photos (just make sure the photos are in good resolution!).

  • Discount:
Do you have a special discount for a restaurant, attraction, or any other place? Let your guests know about this discount and how they can take advantage.


Display format for place listings

Map

To change the display format of your recommended places to a list, press the map icon.

List

To change the display format of your recommended places to a map, press the list icon.


Edit or delete places on the map

To edit or delete a point, find it in the list (you can use the search for easier navigation) and click the icon. Then, click Edit or Delete, accordingly.


See places on the area guide

To see how your recommended places appear on your area guide, go to your Guest Guide URL from the Guest Guide page.


Tips for creating the perfect area guide

Here are some tips to create the perfect area guide for your guests:

  • Make it personal. Share your own favorite recommendations with your visitors. This will help them get closer to you, learn the secrets of your place, and explore your area like a local.

  • Cover a wide range of place recommendations in your area guide, including restaurants, shops, attractions, transportation, and anything else your guests would find useful to know about your area.

  • Personalize your recommendations based on your audience. For example, if your audience is families with children, you can recommend activities such as playgrounds, parks, and museums. If they are couples, you can recommend romantic activities such as dinners at restaurants, spas, massages, or cruises.

  • Keep it up-to-date. Follow the trends in your area and adjust your recommendations accordingly. For example, if there is a new popular restaurant in your area, make sure to include it in your area guide.


Share your area guide with guests

Once you’ve completed your area guide, you can start sharing it with your guests to help them plan and simplify their stay. Some suggested ways to share your area guide:

  • Automated Email & SMS messages: A few days before your guests’ arrival, send them a pre-arrival email and/or SMS that includes a warm welcome, check-in details, and a direct link to the Area Guide. Highlight how the guide will enhance their stay by offering local insights.

  • QR code: Print Tourmie’s QR code and place it in a visible area within your hotel or property. This allows your guests to scan it with their smartphones and access the area guide instantly.

  • Booking channels: If you have the ability to directly message your guests or create automated message templates through your booking channels, include the area guide in your communications.

  • Personal messages: If you communicate with guests personally through various messaging applications such as WhatsApp, Messenger, or Viber, share the link to your Area Guide and highlight its benefits. This adds a personal touch and shows your dedication to enhancing their stay.

  • Social media: If you use social media to connect with your guests, share the link to your Area Guide on your hotel’s or property’s social media profiles.

  • Website: Add your area guide’s link to your website. This can catch the attention of your potential customers and encourage them to learn more about your hotel or property.

If you still have questions about Tourmie’s area guide, feel free to contact us via chat.

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