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Player/Volunteer Instructions for Requesting a Rules Official via the Golf Genius App

Updated this week

This feature is available for the following product:

Note: Contact support if you are a TM Club Premium user and would like this feature enabled.

The Rules Official Request feature allows players, volunteers, and other officials to request assistance from a Rules Official directly through the Golf Genius app, streamlining on-course assistance. Rules Official Requests can be used in conjunction with:

Players and volunteers can download the Golf Genius app from the Apple App Store or Google Play Store for their mobile devices.
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Once downloaded, players and volunteers will need minimal instructions on requesting the rules official via the Golf Genius app, but it never hurts to provide directions in advance, allowing them to get familiar with the process. We have prepared instructions in the following forms:

  • Online: A dedicated support article with details and images informing players on how to make a request.

  • Video: A short video showing players how to use the Golf Genius app. For details on sharing this video with a QR Code, Click Here.

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