When adding drivers, start by going to the "Settings" tab → Select "Drivers" → Click on the "Add a New Driver" button → Enter the driver’s Name – you can also use their nickname if you like.
Next, create a login account for the driver by selecting the option “Create a login account for this driver” from the drop-down list in the second box on the form. Creating a login account makes it so the driver can log in with the Towbook mobile apps. IMPORTANT: Drivers only see their own calls in Towbook.
You must enter a username and password for the driver. The password must be at least 7 characters long. We suggest something unique to your drivers.
You can use the company email address if your driver does not have an email address, or if you don’t know it. Keep in mind that currently if a driver/user calls our support team because they've forgotten their credentials, they have to send it to whichever email address is listed under their user account. Finally, enter your driver’s cell phone number in the bottom box. This will allow you to send messages and call details to your drivers from Towbook.
Keep in mind that drivers can only see their own calls – unless you set their user permission level to dispatcher or manager.