This article will introduce the multilingual tracking page feature that track123 offers to its Merchants. This feature allows Merchants from different regions to select their language to be displayed on the tracking page.
Supported languages
English
Français
Deutsch
Italiano
Español
Nederlands
Português
中文
繁体中文
Português (Brasil)
Svenska
Русский язык
Türkçe
Suomi
Polski
Norsk
日本語
عربي
Română
dansk
latviski
עִברִית
български
čeština
slovenský
How multilingual Tracking Page work?
Track123 will detect the language in your store, which you can set in Shopify > Settings > Languages > Published Languages. Additionally, Track123 can automatically adjust the tracking page’s language based on customer’s geographic location or IP address for a more localized experience.
If Track123 supports the language you published, the tracking page will automatically select that language.
If Track123 doesn't support the language you published, the tracking page will default to the English template, ensuring continuity and functionality for users..
FAQ
How to change my tracking page language to French?
The tracking page supports being in Italian. Could you please publish the French on Shopify? You can publish it in Shopify > Settings > languages > Published languages
After you publish the French, Track123 may take 4-5 hours to refresh the language and auto-select French as your tracking page language. If it still not refresh, please ask our support for help.
Why isn't my tracking page language switching along with my store language?
Hi, please check the link you entered when you added the tracking page to your navigation. you need to add /apps/track123 instead of the whole link
What should I do if Track123 doesn't support the language my store use?
Please contact our support to request a new language. Before we add the new language, you can edit the texts in the English template to the language version your store uses.