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Add your tracking page link to the Shopify email template
Add your tracking page link to the Shopify email template
Updated over a week ago

This article to help you update the tracking link in your Shopify and shipping email and your customers will be redirected to your store's tracking page instead of the carrier's website.

  • Click the Setting on the left side of the app and Enable the Update Shopify's native tracking links.

  • This feature will change the Tracking link in these places to direct your customers to the tracking page in your store.

    • Order detail page

    • Order history page

    • Shipping confirmation email

    • Shipping update email

    • Out for delivery email

    • Delivered email

  • Change the link in the Shipping Confirmation and Shipping Update email.

    To change the link, please head to Shopify > Settings > Notifications > Customer emails > and click the Shipping Confirmation and/or Shipping Update email.

    3. Update the Tracking number link. Search (ctrl F or ⌘ F) for the phrase

    <a href="{{ fulfillment.tracking_url }}">

    and change the codes with

    <a href="{{shop.url}}/apps/track123?nums={{ fulfillment.tracking_numbers.first }}">

    Note: If you have customized the URL of the Tracking page, the code also needs to change. If not, please ignore it.

    For example:

    The original tracking URL is: http://yourstore.myshopify.com/apps/track123
    You have changed to: http://yourstore.myshopify.com/a/track

    So you need to change the code to

    <a href="{{shop.url}}/a/track?nums={{ fulfillment.tracking_numbers.first }}">

    4. (Optional) Remove the carrier name.

    To remove the carrier, just search (ctrl F or ⌘ F) for the following phrases and remove them. You need to remove these codes from the following emails which your customers may received.

    Shipping comfirmation email

    Shipping update email

    Out for delivery email.

    Delivered email

     and fulfillment.tracking_company 

    {{ fulfillment.tracking_company }}

That's all, save your change. and tracking link has been added to your Shopify and Email Templates!

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