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Add your tracking page link to the Shopify email template
Add your tracking page link to the Shopify email template
Updated over a week ago

This article to help you update the tracking link in your Shopify and shipping email and your customers will be redirected to your store's tracking page instead of the carrier's website.

Here are the steps:

1. Click the Setting on the left side of the app and Enable the Update Shopify's native tracking links

This feature will change the Tracking link in these places to direct your customers to the tracking page in your store.

  • Shipping update email.

  • Thank you page.

  • Order detail page.

  • Order history page.

  • Out for delivery email

  • Delivered email.

2. Change the link in the shipping confirmation email. Head to Shopify > Settings > Notifications > customer emails > and click the Shipping confirmation email.

3. Update the Tracking number link. Search (ctrl F or ⌘ F) for the phrase

<a href="{{ fulfillment.tracking_url }}">

and change the codes with

<a href="{{shop.url}}/apps/track123?nums={{ fulfillment.tracking_numbers.first }}">

If you have customized the URL of the Tracking page, the code also needs to change. if not, please ignore it.

For example:

The original tracking URL is: http://yourstore.myshopify.com/apps/track123
You have changed to: http://yourstore.myshopify.com/a/track

you need to change the code with

<a href="{{shop.url}}/a/track?nums={{ fulfillment.tracking_numbers.first }}">

4. (Optional)Remove the carrier name. Search (ctrl F or ⌘ F) for the following phrases and remove them.

 and fulfillment.tracking_company 
{{ fulfillment.tracking_company }}

That's all, save your change. and tracking link has been added to Shopify Email Templates!


Note: If you want to uninstall Track123, please click here to make sure your customer still can track their orders.

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