Sometimes a person profile is created in TRAK but never added to a case, such as a test entry or a typo. A Security Officer can delete that profile.
Before you start
Only Security Officers can delete a profile.
You can only delete a profile that isn't attached to any case. If the person is on a case, the Delete option doesn't appear.
If the profile is a duplicate of someone who is on a case, use Profile Merge instead so no information is lost.
Delete a profile
Search for the person. In the left menu, go to Search > Person.
Find the person in the results. If they aren't on any case, the word Delete appears next to them.
Click Delete and confirm.
Important: A deleted profile can't be recovered.
Related
TRAK Profile Merge