When on a white label platform, such as Travel Planner or Metta, it is up to the platform administrators to enabling fees for their accounts. Once your admin has authorized fees, you will be able to send planning fees using Travefy’s integration with Stripe.

Please see your platform admin with any questions / requests regarding being able to send fees for planning through Travefy.

Once it's enabled for your account, you will be able to send fee from the fees page by clicking on +New Fee. Please see this FAQ for more information on how to create and send an fee.
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Once the fee is sent, you will be able to see the status of the fee in Travefy (such as if it was sent, paid, etc.). Clicking on the fee will also allow you to see other information such as who created the fee and when it was sent. For other questions or assistance on a particular fee, please contact your platform administrator for assistance.

Clicking on View in Stripe will redirect you to Stripe to view additional information on the fee and take any actions such as issuing refunds, responding to disputes, and pulling reports.

You will only be able to login if your admin has provided you with access to Stripe. If not, please contact your platform administrator for assistance.

Any deposits for fee payments made through Stripe will be managed by your platform administrator. Please contact your platform administrator with any questions.