Payroll export includes details such as employee ID, contract type, and worked hours, which is used for processing employee pay and ensuring accuracy in payments.
Once a payroll for a specific period is exported, the worked hours cannot be amended in the timesheet. To make changes to incorrect shifts, you will need to reset the payroll, which will allow you to reset the timesheet for amendments.
Go to Payroll.
Go to Past Exports where you can see the historical exports.
Click View and go to the payroll export which you want to reset.
Click on the Reset Export button, and a confirmation will appear. Once you confirm the reset, this export will be removed.
Now you can amend the incorrect shifts.
Go to Timesheet.
Click on the cog icon of the timesheet in question, and select Reset Approval. A confirmation will appear, and once the reset is confirmed, you will be able to amend the shifts in Shift Approval.
Go to Shift Approval.
Filter by week, location, department, and rotas, then select All to search for the shifts that need amendments.
Unlock and amend the desired shifts.
Once the shift is updated, approve the corrected shift.
Go back to Timesheets and approve the updated timesheet.
You can generate the updated payroll export for payroll processing now.
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