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Why I can't see the folder

Folders disappear in the Monitor Portal

Mengmei Li avatar
Written by Mengmei Li
Updated over a month ago

There are two possible reasons why you might not see specific folders, along with how to resolve them:

  1. You don't have the access to the folders.

    πŸ’‘Solution: Ask the Admin user to grant you the access.

  2. The folders are empty.

    πŸ’‘Solution: When no files are stored in the folders, the folders will be hidden. To resolve this, simply upload files to the folders.

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