Can you believe Summer is over and Fall is well on its way - where does the time go? The Logit team have been busy beavers enhancing our software so that it's always better than ever.

There have been many features added to the system over the past few months. We've provided details on some of the key enhancements below. Please take a few moments to review the information as there are some really awesome improvements you're sure to love - and they'll probably make your workday all that much easier!

Fantastic news to see a few minor tweaks to the request module with a huge impact on the user journey, with 2 focal on prioritising requests and a gallery view of images.

We have already seen a huge uptake on these features spanning across

The request listing page now features a new toggle button on the top right corner of the screen that takes the user from the traditional details listing view of events to one focused on the images in a gallery-style grid display.

Kheil has been with Logit for nearly a year now (how time flies) and our team couldn't do what we do without him. You may have worked with Kheil during implementation of the system or he may support your team whenever help is required or questions need answered. Speaking of questions...we asked Kheil a few and his responses explain why we're so lucky to have him on our team.

1. Why did you choose to work in a customer support/implementation role?

I've always gravitated toward customer-facing jobs. For this role, it' a mix of helping to resolve problems and looking back after a successful implementation and seeing the difference it makes.

2. What’s the one thing you like most about your role with Logit?

I enjoy the versatility of it. No two customers ever want the same thing and even if they do, they want it set up in different ways. Using and pushing the system to make sure everyone is happy at the end of the day is one of my favourite parts.

3. What’s the secret to improve a customer’s experience?

Everyone’s secret is going to be different but good, quick, clear communication is non-negotiable in my eyes. Alongside that, wanting your client to succeed helps a lot - it makes you want to go above and beyond to get things up and running for them, which hopefully improves their experience that little bit more.

4. Is there one common question or issue that customers approach you about?

I’ll give you one of both. The most common question is definitely what happens when the EHO come around, and that’s when we point everyone to the “Oh no, it’s the EHO” article which covers all the questions. Most common issue – something I’ve fallen for on more than one occasion - is not seeing your checks/requests/audits and, more often than not, it’s because there was a filter on which was hiding everything in the background the whole time.

5. If you were a superhero, what power would you possess?

Are you trying to trick me into saying a power to give me more powers because no one will like that answer… I think some form of telekinesis would be great. It would let me do two things I want superpowers for – fly and float things to myself while sitting on a sunny beach somewhere tropical.

You can now link ETI Bluetooth devices to pull on-demand probe temperatures of food straight into their Logit form via a Bluetooth connection between the browser and the device.

First a temperature within a form or Asset / Location property can be enabled for integration, with options for making this mandatory (reading must come from the device) or optional (user can still free type the value). Once set up, a new button is shown on the form. Clicking this will open a browser popup to connect to a nearby ETI device if not already paired, and take an instant temperature reading. If the device is already paired, subsequent temperatures are taken at the point the user clicks the temperature button.

Functionality is only supported on Chrome and Edge browsers on Windows or Android devices.

To download our Bluetooth sensors and probes brochure, click the button below.

The Logit team was out in full force at the Hospitality Tech Live Expo on 10-11 October at the London ExCel. The event was outstanding with cutting-edge tech providers - from single sandwich shops to the mighty Green King and everything in between. The turnout was spectacular and our superhero-themed stand really captured people's attention!

Our team were kept on their toes with endless conversations about Logit superheroes and what we bring to the ever expanding world of software in hospitality. We were pleased to catch up with some of our customers and proud to have managed to reach out to so many in one place. We'll definitely be returning in 2024 and hope to see you there.