Summary
The Activity Log gives you a history of changes made to orders and trips. It shows what field changed, when it changed, and who made the change, helping teams improve visibility, accountability, and troubleshooting.
Video
Tier
This feature is available to all Pro tier customers.
Before you start
Requirements
Access to the TruckBase web app
An existing Order or Trip
Permissions
You must have permission to view Orders and Trips.
Visibility depends on your role’s access to those records.
Plan limitations
The Activity Log may need to be enabled by TruckBase. Contact support if you don’t see it.
Any setup needed
No setup is required once the feature is enabled for your account.
Step-by-step
View the Activity Log on an order
Open an Order from the Orders tab.
Select the Activity Log tab within the order overlay.
Review the list of changes, including:
Field updates
User who made the change
Date and time of the update
View the Activity Log on a trip
Open a trip from the Dispatch tab.
Select the Activity Log tab within the trip overlay.
Review changes made to trip-related fields such as:
Driver
Trailer
Other associated trip fields
Troubleshooting
I don’t see the Activity Log tab
The feature may not be enabled for your account.
Contact TruckBase support to have it turned on.
How can I get more specific details?
The Activity Log tracks general field changes. If you're looking for details on specific changes, reach out to support@truckbase.com.
Tips & best practices
Use the Activity Log to quickly understand who last updated an order or trip.
Reference timestamps when investigating dispatch or billing questions.