Understanding Appointment Codes
EDI uses specific codes to communicate appointment status. Typically, they are the following:
Code | Meaning |
AA | Pick-up appointment |
AB | Delivery appointment |
Setting Appointment Times on Stops
From the Order/Trip Detail
Open the order with EDI stops
Click on a stop to edit it
Set the Scheduled Date and Time Window
Save the stop
Confirming an Appointment (Sending AA/AB Code)
To send an appointment confirmation to your trading partner:
Open the trip/order
Click the three-dot menu (⋮) next to the stop
Select Confirm Appointment (or similar action)
An EDI 214 with the AA/AB code will be sent to the trading partner
Automatic vs. Manual Appointment Confirmation
Automatic Confirmation
Some EDI customer configurations automatically send appointment confirmations when:
A stop's scheduled time is set
The stop status changes to "arrived"
Manual Confirmation
If automatic confirmation is disabled:
You must manually trigger the AA/AB code
Use the stop's action menu to send confirmation