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How to Add a New Customer

You can create and edit customers either when building a new load/order or from the Companies page.

Updated over a year ago

Creating a Customer

While Creating or Editing a Load/Order

  1. Create or Edit a Load/ Order

  2. Add a New Customer

    • Click on the Customer field to open dropdown menu

    • Click the blue button labeled + New Customer

    • A New Customer modal will appear

  3. Fill in Customer Information

  4. Save the New Customer

    • After you click Save, another modal will appear asking if you want to create a customer contact

    • Click Skip if you do not want to add a contact, or fill in the required fields (First and Last Name) to create a customer contact. If you plan on sending email updates, include an email address.

From the Companies Page

  1. Navigate to the Companies Page

    • From the side navigation menu, click on Companies

    • This will display a table with a list of all your customers

  2. Add a New Customer

    • Click the + New Company button at the top right corner

    • The New Customer modal will appear

  3. Fill in Customer Information

  4. Save the New Customer

    • After you click Save, another modal will appear asking if you want to create a customer contact

    • Click Skip if you do not want to add a contact, or fill in the required fields (First and Last Name) to create a customer contact. If you plan on sending email updates, include an email address.


Editing a Customer

While Creating or Editing a Load/Order

  1. Create or Edit a Load/ Order

    • Find the customer field on the form, and make sure a customer has been selected

  2. Edit Customer Information

    • Click the three dots menu next to the customer field

    • Select Edit to update the customer's information

From the Companies Page

  1. Navigate to the Companies Page

    • From the side navigation menu, click on Companies

    • Find the customer you want to edit in the customer table

  2. Edit Customer Information

    • Click the three dots menu next to the customer's row

    • Select Edit to update the customer's information


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